At Sovia Glow, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or communicate with our customer service team.

1. Information We Collect

We may collect both personal and non-personal information when you use our website or services.

Personal Information

This includes data that identifies you directly, such as:

• Name, email address, and phone number

• Billing and shipping addresses

• Payment details (processed securely by third-party providers)

Non-Personal Information

This includes anonymous data such as:

• IP address, browser type, and device information

• Pages visited, time spent on the website, and navigation behavior

This data helps us enhance website performance and improve your shopping experience.

2. How We Use Your Information

Your information is used for purposes including, but not limited to:

• Order Processing: To confirm, process, and deliver your purchases securely.

• Customer Service: To respond to inquiries and assist with after-sales support.

• Website Improvement: To analyze website usage and enhance functionality.

• Marketing (Optional): With your consent, we may send promotional emails, new product announcements, or exclusive offers. You may opt out at any time.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share data only with trusted third-party service providers that assist in operating our business, such as:

• Payment gateways (for secure transactions)

• Shipping and delivery partners

• Hosting, analytics, and email platforms

All third-party partners are required to handle your information securely and comply with data protection regulations.

4. Data Security

We use Secure Socket Layer (SSL) encryption and other industry-standard measures to protect your personal information.
While we take all reasonable precautions, please note that no method of data transmission over the internet can be guaranteed to be completely secure.

5. Your Rights

You have the right to:

• Access and review the personal data we hold about you

• Request corrections or updates to your information

• Request deletion of your data, subject to legal or transactional obligations

To exercise these rights, please contact us at support@soviaglow.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance your browsing experience

• Store preferences and shopping cart data

• Analyze traffic and performance

You can manage cookies through your browser settings. Disabling cookies may affect certain website functions.

7. External Links

Our website may contain links to third-party websites.
Sovia Glow is not responsible for the content or privacy practices of external sites. We encourage you to review their privacy policies before sharing personal data.

8. Children’s Privacy

We do not knowingly collect data from individuals under 13 years of age.
If you believe a child has provided us with personal information, please contact us immediately so we can delete the data.

9. Policy Updates

We may update this Privacy Policy periodically to reflect legal or operational changes.
All updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Sovia Glow
📍 1271 Avenue of the Americas, New York, NY 10020, United States
📧 support@soviaglow.com
📞 +1 (350) 444-7505
🕒 Mon–Fri, 8 AM – 5 PM (EST)